Creating Disciples: The Transformation of Employees into Trainers Harvard Case Solution & Analysis


Business realities demand that organizations place strategic focus on the development of knowledge workers and becoming a learning organization. Numerous programs of organizational changes and updates should be made to keep the company competitive. This requires ongoing training for all staff to be successful in today’s global marketplace. While external consultants and professional staff are often called upon to provide this training, many organizations are turning to their employees as effective, cheaper alternative. There are several advantages to using this strategy, but much support should be provided for the implementation of these benefits. Here we describe a systematic process to include coaches novice employee into a powerful force for organizational change. When converting an apprentice employees, organizations can provide training impact it needs. “Hide
by Harry J. Martin, Mary W. Hrivnak Source: Business Horizons 12 pages. Publication Date: November 15, 2009. Prod. #: BH362-PDF-ENG

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Creating Disciples: The Transformation of Employees into Trainers