CONNECT: The Knowledge Network (A) Harvard Case Solution & Analysis

In 1992, Maureen Clarry and Kelly Gilmore quit his job to start CONNECT: knowledge network, information technology consulting company. Maureen and Kelly did not take salaries for the first six months of operation, and is expected to keep the costs down by working from home. When the two women become pregnant, they were forced to rethink their business models and to find suitable office space. They found an old Victorian house with a separate building to serve in the nursery and started to create a family office. They focused their business strategy to create a network consultant "partners" to provide data warehousing and information systems consulting in large companies in the Denver area. In 1998, the company tried to expand their power in a more rigid labor market, CONNECT added permanent placement of temporary employment. This new line of service required an increase in the labor force CONNECT, and within a year, hook extended from 8 to 20 employees. The economic downturn of 1999-2000 prompted to connect to refocus business again, forcing dismissal of some long-time collaborator, and his newly hired recruiters. This case chronicles the process that Morin and Kelly and the entire staff was CONNECT to make difficult decisions to reduce. "Hide
by Joanne Winn Source: North American Case Research Association (NACRA) 12 pages. Publication Date: January 1, 2004. Prod. #: NA0119-PDF-ENG

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