Cincinnati Children’s Hospital Medical Center Harvard Case Solution & Analysis

Cincinnati Children’s Hospital Medical Center Case Study Solution

Introduction

This case is about Cincinnati Children's Hospital Medical Center, which provides information about the effectof improvement and benefits associated with the continuation and discontinuation of different departments. Dr. Uma Kotagal is the senior vice president, quality & transformation of the Cincinnati Children's Hospital Medical Center and is considering increasing the rate of improvement of the performance of the Hospital, which is also one of the problems faced by Cincinnati Children's Hospital Medical Center andthe impact it has had on the hospital. The main question in Kotagal mind isthat whetherCCHMC should implement the strategy centrally or in a decentralized way. Cincinnati Children's Hospital Medical Center is a not-for-profit organization established in the year 1883, operating in Cincinnati providing health care services and it is observedthat it provides services to the 2.2 million residents. The hospital has over 40 medical divisions headed by a director who is a physician.Cincinnati Children's Hospital Medical Center hasgrown over the years since its inception in 1883 and by 2009, CCHMC had grown from a regional hospital to an internationally recognized facility. The facility was ranked third among the pediatric hospitals by the U.S News & report as well asCCHMC has been awarded with American Hospital Association-McKesson quest for the quality price, which showed CCHMC’s commitment towards patients’ care as well asthe step it has taken to ensure improvement in patient care by providing better care forthe patients.

Problem Statement

The main issuefaced byCincinnati Children’s Hospital Medical Center is the less parking space available in the hospital as well as it has to take an initiative to eliminate drugs abusers. Despite CCHMC’s efforts, no real progress can beseen in resolving these issues.

Analysis

Evaluation of the approach Dr. Kotagal and her team took to improving treatment of childhood Cystic Fibrosis.

Cystic fibrosis is a disease that affects the lungs & digestive system. In the U.S, around 30000 children & adults have cystic fibrosis. The main cause of CF is defect in the gene that causes sticky mucus, which then clogs the lungs andcauses lung infection.The approach taken by Dr. Kotagal andher team to improve treatment of cystic fibrosis includes the following aspects:

  • Frequent visits every three months for newly diagnosed children.
  • Working with primary care provider for routine illness, vaccines & care.
  • Following a strict treatment plan for long term help.
  • Participating in more physical activity such asswimming, bicycling & running (research has shown children with CF benefit from physical activities).
  • Keeping a healthy diet which is rich in calories & nutrition.
  • Controlling the spread of infections by taking proper precautions.

Cincinnati Children’s Hospital Medical Center Harvard Case Solution & Analysis

 

The evaluation of the approach taken by Dr. Kotagal and her team focused on improving the outcome of CF center. The performance of CF center was poor where the doctors admitted that the treatment they were giving to patients with CF were yielding poor outcomes. The approach of transparency which Kotagal took to make their performance public as gathered by the cystic fibrosis foundation (CFF) was a very hard decision to make.Although it was expectedthat it would yield unfavorable results (i.e. law suits, dissatisfied patients), however the results werecompletely differentfrom what was expected by the management.............

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