Christina Gold Leading Change at Western Union Harvard Case Solution & Analysis

Chief Executive Officer of Western Union has just launched a new organizational structure. Changes in the structure sent a clear signal of the desire of gold to change the thinking of a new, more global. Director General has found that American leaders do not want to give up control of production lines. At the regional level, it has had good leaders in place who would like to push the responsibility within their regions and to move towards a decentralized plan. Although the Director General has supported the concept in principle, it wanted to ensure that the rights of the leaders can be placed in decentralized offices for the six strategic directions that she laid out for the organization. One thing was clear - the general director has made it clear that there is no income decreases will be forgiven, of change. Many arguments have arisen: the pace of change that it should take? As it will have to deal with resistance to change? How could she be sure that the new structure will support the global expansion of Western Union? "Hide
by Alison Konrad, Jordan Mitchell Source: Richard Ivey School of Business Foundation 15 pages. Publication Date: December 13, 2005. Prod. #: 906M07-PDF-ENG

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