CDI (A): Growth Challenges of a Social Entrepreneur Harvard Case Solution & Analysis

Case A describes Rodrigo Baggio in 1995 urbanized citizen schools and the first computer in Brazil to address the issue of digital exclusion. By 2005 the CDI network comprised nearly 1,000 schools throughout Latin America. Nonetheless, with the rapid growth came organisational complexities and quality control problems. In addition there was increasing competition from the authorities and from the private sector. Rodrigo and his team needed to re assess the positioning of CDI while grappling with the complexities of managing a large network-based organisation.

Case (B) continues CDI's story and presents the challenges that Rodrigo and his team faced in 2008 and are still coping with at present. There are 80,000 privately run cybercafés and 6,000 authorities Telecentros in Brazil. The CDI team needs to extend new mechanisms for empowering the network members and enhancing the sustainability of the CDI network. They also have to reconsider the added value of CDI in the context of an increasingly crowded market with competing alternatives to society.

PUBLICATION DATE: April 30, 2009 PRODUCT #: INS084-PDF-ENG

This is just an excerpt. This case is about STRATEGY & EXECUTION

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