This case corresponds to the case (UV0634), and describes the people and events that have turned the strike and tension-ridden situation in the "world-class operation." It outlines the issues and personalities that created this remarkable change. This case should be used with the case.
This Darden study. "Hide
by Alexander Horniman, FB Brake Jr. Source: Darden School of Business 24 pages. Publication date: 11 Mar, 1992. Prod. #: UV0636-PDF-ENG
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