A Tampa “Town Hall” Forum Goes Awry: Anatomy of a Public Meeting Fiasco Harvard Case Solution & Analysis

This case describes a health care town hall meeting that was derailed by outspoken protesters. The case was designed for a very special teaching purpose: to discuss various choices to the tried and true town hall meeting arrangement which, the sponsoring professor considers, is not only quite exposed to disruption, besides is not a terribly powerful or democratic approach to involve the people in local decision making, to begin with.

Underlying the case is a belief that individuals who organize public engagements ought to be careful about:

  1. ) the purposes of a public assembly: what a public meeting plans to do
  2. ) the strategy of recruiting participants: who participates
  3. ) the organization of discussion and decision making
  4. ) the extent to which decisions of the meeting will affect policy or public activity.

The case itself supplies a lively starting point for the dialogue by unfolding how a small Tampa assembly about local health care was overtaken by adversaries of national health care reform. The case also supplies as circumstance history about the choice by Democrats in 2009 to sponsor healthcare town hall meetings all over the country, in an attempt to enhance public support for health reform-an effort that was subverted when the assemblies became the target of big, vocal, anti-health reform demonstrations. HKS Case Number 1939.0

PUBLICATION DATE: May 10, 2011 PRODUCT #: HKS676-PDF-ENG

This is just an excerpt. This case is about STRATEGY & EXECUTION

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