Heidrick & Struggles and Standard Chartered Bank: Managing Global Key Accounts Harvard Case Solution & Analysis

Daren Kemp, a partner at the leadership consultancy and executive search firm Heidrick & Struggles, is accountable for the company's relationship with Standard Chartered Bank (Standard Chartered). Standard Chartered is one of 94 firms in Heidrick's strategic partners plan (SPP).

The purpose of the SPP will be to build strategic, value-based relationships with clients. Kemp joined Heidrick in 2008 and by 2010 has successfully developed a strong relationship with Standard Chartered. The case describes how this relationship grew and raises questions about what can be learned from this expertise and applied to the other accounts in the SPP.

PUBLICATION DATE: July 20, 2010 PRODUCT #: 411011-HCB-ENG

This is just an excerpt. This case is about ORGANIZATIONAL DEVELOPMENT

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