Xiamen Airlines: Pay for Performance Harvard Case Solution & Analysis


Since 2009, a substantial reform in the pilot compensation strategy of the company’s had aimed to encourage a more powerful linkage between their pay and performance. First outcomes had not been neutral, with job satisfaction and improved productivity.

Yet, there were continuing challenges in recruiting and retaining pilots due to increasing shortages of competent employees in the national and international air travel labor market and greater competition from both state-owned and new private airline firms in China. Was the settlement that is high sustainable in the event the industry became less prosperous? What else could the company offer to retain talented pilots?

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE



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Xiamen Airlines: Pay for Performance