Taiwan Taxis iCall System: Realizing the Value of GPS-Dispatch Systems Harvard Case Solution & Analysis

Chief Executive Officer (CEO) of Taiwan taxis should evaluate decision iCall taxi company drivers. When originally conceived, iCall to form the basis for a substantial increase in the number of taxi drivers with a taxi sign Taiwan. Even after many years, adoption still lags behind the plan. The Director-General should review the reasons for slow adoption iCall and make recommendations on how to revise the objectives and improve decision to meet with him. The case demonstrates the many challenges in the implementation of business value from information technology. "Hide
by Deborah Compeau, Rueylin Xiao Sheng-Tsung Hou Source: Richard Ivey School of Business Foundation 21 pages. Publication Date: April 8, 2010. Prod. #: 909E21-PDF-ENG

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Taiwan Taxis iCall System: Realizing the Value of GPS-Dispatch Systems

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