This case is designed to teach how to structure the information technology (IT) outsourcing proposals from both the outsourcer and the client perspective. Office Supply Incorporated (OSI) is a company in crisis, with problems in its cost structure and poor performance of IT. Outsourcing to Technology Infrastructure Solutions is the ability to both reduce costs and complexity for the company, but the students should first consider whether outsourcing is a good strategic fit for OSI. Detailed spreadsheet template, given that based on actual customer outsourcing involved in a major outsourcing company infrastructure. Tables are complex but have been simplified so that they are automatically calculated when populated, allowing students to move quickly to answer the management challenge: how to TIS price and transaction structure outsourcing? The answer to this question lies in a deep understanding of the economic rationale of outsourcing and IT outsourcing as a financial engineering structure of the transaction to ensure a win-win result for the client and the provider of outsourcing services. "Hide
by Mark Jeffrey, James Anfield, Subhankar Bhowmick Source: Kellogg School Management 19 pages. Publication Date: Mar 06, 2009. Prod. #: KEL308-PDF-ENG
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