Explores the decision of Microsoft, to enter the industry of online services in the light of competition and the growing importance of the Internet. Important issues include the cost and availability of content, telecommunications / Internet costs, competition with World Wide Web, and the question of the X.25 protocol over TCP / IP protocols. Rewritten version of the previous case. "Hide
by David B. Yoffie Source: Harvard Business School 20 pages. Publication Date: November 24, 1997. Prod. #: 798019-PDF-ENG
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