Maxxed Out: TJX Companies and the Largest-Ever Consumer Data Breach Harvard Case Solution & Analysis

"In November 2005 Fidelity Homestead, a savings bank in Louisiana, began noticing funny charges from Mexico and southern California on its customers' credit cards.

More than a year later, an audit revealed peculiarities in the charge card data in the computer systems of TJX Companies, the parent company of more than 2,600 discount fashion and home accessories retail stores in the United States, Canada, and Europe. The U.S. clandestine Service, the U.S. Justice Department, and Royal Canadian Mounted Police discovered that hackers had break into TJX's systems in mid-2005, access data that dated as far in past as 2003.

TJX had busted industry security standards by worsening to advance its in-store wireless networks and by storing credit card numbers and expiration dates without plenty encryption. When TJX announced the invasion in January 2007, it disclosed that hackers had endangered nearly 46 million debit and credit card numbers, the biggest-ever data violation in America. "

PUBLICATION DATE: October 02, 2013 PRODUCT #: KEL764-PDF-ENG

This is just an excerpt. This case is about LEADERSHIP & MANAGING PEOPLE

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