Core IS Capabilities for Exploiting Information Technology Harvard Case Solution & Analysis

For lasting competitiveness through IT, according to the authors, companies face three strong challenges: focusing efforts to support the business strategy and IT innovation in the development of new, superior strategy, development and management of an effective strategy to deliver low cost, high - quality of service and choice of technical platform for the mountain services. Studies show that the business needs to be nine major IS possible to address these issues: leadership, business systems thinking, relationship building, architecture, planning, process engineering work, said Purchase Contract, contract monitoring and simplify the development of suppliers. IS professionals and managers need to demonstrate a combination of technical change, business and interpersonal skills. Traces the role played by these skills in achieving the core capabilities and discusses the problems of adaptation of the core features of a specific institutional contexts. The basic model is the ability for adoption of a relatively small feature that's highly capable people. In order to maintain their ability to use IT, the authors conclude, organizations need to design flexible mechanisms as a priority and to be proactive rather than reactive approach to this problem. "Hide
by David F. Feeney, Leslie P. Willcocks Source: MIT Sloan Management Review 15 pages. Publication Date: April 1, 1998. Prod. #: SMR036-PDF-ENG

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