As of May 1, 1992, Doug Friesen, manager of assembly Georgetown Toyota, Kentucky, plant, faces a problem with the location set in the factory is the only product - Camrys. The growing number of cars sitting off with defective seats or missing them entirely. This situation is one of several reasons for the last overtime, but neither the cause nor the solution are obvious problems. As the plant is an example of the famous production system Toyota (TPS), Friesen found that, if possible, the situation will be resolved using TPS principles and tools. Students were asked to suggest what action (s) Friesen should take and analyze whether current processing Georgetown to place the problem fits into the philosophy of TPS. "Hide
by Kazuhiro Mishina Source: HBS Premier Case Collection 22 pages. Publication Date: September 8, 1992. Prod. #: 693019-PDF-ENG
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