Mike Valenti, founder and president of Home made Michael Connecticut, had just finished four o'clock conference call with his top managers, his attorney, and Fred Jones, Quality Manager software in the South of Pasta. Michael bought Southern, Florida firm, three weeks ago, on 10 December 2001. She accepted Quality Manager software, it is too early in the morning of New Year's Eve day, Monday, 2001, to admit Ted Brewer, vice president of operations Michael that he was falsifying safety inspection Southern products. He said Brewer, the seafood stuffed pasta shells leaving southern plants were contaminated with salmonella. Much of the last batch of products were sent South largest customer, a national network of 200 restaurants. Michael bought the South, in large part, to capture this. Jones said that the president of the Southern, the Austrian national, was forcing him of falsifying reports on the quality of governance. Brewer said Valenti, that some of the spoiled food was stopped before it was sent. Discussion of options leads to the fact that the management team can follow. As the New Year is one of the biggest shopping days of the year for restaurants, Valenti knows what he needs to do something quickly. He also knows that, no matter what he does, the reputation and future of your company based on the results of their actions. He considers what to do at the end of the case, at the end of the day Eve New Year's Day. "Hide
by William Naumes, Margaret J. Naumes Source: North American Case Research Association (NACRA) 6 pages. Publication Date: April 1, 2005. Prod. #: NA0100-PDF-ENG
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