Address the challenges facing Telkomsel, Indonesia's mobile phone company, as it tried to grow and become globally competitive. The protagonist Mulia Tambunan, the former CEO of Telkomsel. Tambunan task was to create a flexible, modern firms are burdened with the organization of political interference, excessive layers of management, and inadequate incentives for productivity - problems common to public companies in the world. In addition, Indonesia is facing an economic crisis, the telecommunications market has recently been liberalized, and Indonesia is experiencing uneasy transition from autocratic but stable regime army-backed president Suharto fragile young democracy. Written by Ian Buchanan and his team at Booz Allen Hamilton, who worked with Telkomsel through this transition period. "Hide
by Ian Buchanan, John McMillan, Erin Yurday Source: Stanford Graduate School of Business 21 pages. Publication Date: March 31, 2003. Prod. #: IB47-PDF-ENG
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