Stitch in Time Saves Nine: Leveraging Networks to Reduce the Costs of Turnover Harvard Case Solution & Analysis


Increased labor mobility imposes significant costs on many organizations, as the negative impact of departing employees have informal networks. Turnover of well-connected networks of employees violates important innovations, best practices and the transfer of the project. However, while the losses in the networks can be quite expensive, they are usually invisible to most organizations, financial and performance management systems. The use of a data network, this article shows how managers formulate three different kinds of strategies, namely the identification of risks in anticipation of flight departure, the investment in the key people in the network to maintain and improve the network connection to enable it to be maintained in the face of turnover. “Hide
by Gary Ballinger, Elizabeth Craig, Rob Cross, Peter H. Gray Source: California Management Review 23 pages. Publication Date: August 10, 2011. Prod. #: CMR490-PDF-ENG

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