Specialties vs. Commodities: The Battle for Profit Margins Harvard Case Solution & Analysis

Explains the differences between goods and professions and defines four different types of special products. The analysis focused on the customer. Special attention is paid to the differences between the functions (product-) and relationships (vendor-specific) professions and to the degradation of specific commodity markets. "Hide
by Benson P. Shapiro, 18 pages. Publication Date: March 26, 1987. Prod. #: 587120-PDF-ENG

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