Fear is a form of human behavior in a very long time, and it continues to do so today. However, the attention of fear in organizational life - how and why she had experienced, and what effects - has received little attention. The authors argue that the most significant result of fear of silence at work by employees. They describe four types of silence that affect the performance and innovation in various industries: Non-deliberative Defensive Silence, circuit-Driven Defensive Silence, silence Deliberative defensive and introduce new, used silence. In addition, they describe the concept of voice performance, and show how to develop it in ourselves and in others, in order to mitigate the negative effects of silence. "Hide
by Jennifer Kish Dzhefart, James R. Detert, Linda Klebe Trevino, Amy C. Edmondson Source: Rotman School of Management, 4 pages. Publication Date: 01 May 2011. Prod. #: ROT138-PDF-ENG
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