Managing conflicts and differences have always been necessary, but difficult, skills for effective managers to master. This case was designed to gain experience in conflict management and self-confidence. Founded in pedagogy of experiential learning, the case is composed of three role-playing scenarios that illustrate the three complex business situations. In each scenario, the two men face a possible difference in perspective or purpose. Role-playing game requires students to take the role of one of the men, and each scenario requires a different student to start a discussion.
This Darden study. "Hide
by Martin N. Davidson Source: Darden School of Business 24 pages. Publication Date: Aug 05, 2002. Prod. #: UV0327-PDF-ENG
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