Posada Amazonas Harvard Case Solution & Analysis

The history of Posada Amazonas, a tourist lodge in the Peruvian jungle, which resulted from the cooperation agreement between the native community of Infierno de Eseja and travel company Rainforest Expedition (RFE). The Partnership Agreement was signed in 1997 for a period of 20 years. It is designed for the native community to work in tourism only in the Far East and the tourist area of ​​protected resources. In turn, the radio station was to provide the necessary funding to build the house and was expected to run the business. RFE had to train community house operations. After the contract expired, the community had the opportunity to continue the partnership or the management of the house on their own. Posada Amazonas has received several national and international awards and has been the subject of various articles in prestigious journals and ecotourism. However the management of RFE faced some problems with the community staff. Turnover was required every two years, but the community was not large enough to provide a new, qualified staff, which is often. The community itself had some old internal problems, which have had a negative impact on the business with the Far East, too. Lodge operations were compromised frequent violations of the airline that brought tourists to Puerto Maldonado and the lack of good language. "Hide
by Jesus Revilla, Felipe Perez Source: Social Enterprise Knowledge Network 23 pages. Publication Date: July 17, 2003. Prod. #: SKE002-PDF-ENG

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