Pak Elektron Limited was a prominent manufacturer of consumer appliances, large power and distribution transformers and switchgear for energy companies in Pakistan. Since 2007, the company began the process of changing the information system of the company. These systems were outdated, as Microsoft has withdrawn its support for Visual FoxPro, the platform on which all systems have been developed. The company decided that Tier 1 ERP (Enterprise Resource Planning) system with the power of the production modules will be suitable. ERP system was then selected and appointed by the Executive in December 2009. The case describes the issues related to the implementation, including many unexpected events. It represents a situation in the fourth quarter of 2011, following the implementation of phase 1 completed in December 2010, and the company decided in March 2011 to refuse the services of a consulting firm supporting the implementation. Pak Elektron Limited faced a liquidity crisis and had to cut costs, but did not have sufficient knowledge of corporate procedures ERP. The staff were not comfortable with the ERP system and not let go of legacy systems, and as such, the project is in trouble. “Hide
on Muntazar B. Ahmed Source: Richard Ivey School of Business Foundation 21 pages. Publication Date: April 27, 2012. Prod. #: W12945-PDF-ENG
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