Note on Terminations Harvard Case Solution & Analysis

Completion of employees is one of the most unpleasant, but necessary, duty managers must perform. The Wall Street Journal reported that shooting someone is one of the three situations that make the company the most difficult presidency. Due to a number of factors, including anxiety, lack of training and entrenched social norms, endings often unsuccessful, putting companies at risk of low morale, negative PR, and lawsuits, among other undesirable outcomes. The ideal course of action to prevent termination, primarily due to a combination of effective hiring, communication, training and management. However, after all other reasonable options have been exhausted, keeping a "problem employee" can only act worse than shooting him. Maintaining such a person on staff allows substandard results or harmful behavior to continue and at the same time sends a message to the rest of the organization that the company suffers in performance. As a result, the best course of action in such situations carefully prepare for the end, and then spend it quickly and with respect. Once the employee has been fired, active informing those with the need to know and the vacant position as soon as possible to minimize disruption to the organization. Upon termination properly, companies often resume normal operation business with very little fanfare. "Hide
by Jim Ellis, Bethany Coates Source: Stanford Graduate School of Business 12 pages. Publication Date: October 29, 2007. Prod. #: E299-PDF-ENG

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