Sophie Wong, president and chief executive officer of the North-East of health services, health organizations dedicated to serving the disadvantaged Asian American community in San Francisco, you must decide how to change the organization to serve the patients of multiple levels of income without compromising the mission of the clinic. Wong must reconcile issues with divergent stakeholder preferences and beliefs about the quality of services offered at the clinic. "Hide
by Thomas J. DeLong, Wendy Carter Source: Harvard Business School 15 pages. Publication Date: July 23, 2002. Prod. #: 403002-PDF-ENG
Related Case Solutions & Analyses:
RMS: Investing in Chinese Timberland
What Managers Really Think About Social Business
Childrens Hospital Boston (A)
Innovation at Mahindra & Mahindra (C)
Tale of the Lynx (A)
Chile: Changed Jungle for the Latin American Tiger (B)
Oxford Health Plans (B): Crisis Strikes
PETROL CASE – MULTIPLE REGRESSION ANALYSIS
DISSERTATION PROPOSAL
Rangers Creek: Brewing And Distilling
