Mozilla: Scaling Through a Community of Volunteers Harvard Case Solution & Analysis

Mozilla has released Firefox web browser, in November 2004, when Microsoft, Internet Explorer has been the market share of over 90 percent, and gave away its browser. Five years later, Firefox had 25 percent of the shares, and more than 300 million people using the browser. Firefox, Mozilla, and other products are open source programs. Mozilla small staff worked with tens of thousands of volunteers to develop, test, debug, and promotion software. This study explains that Mozilla has developed and grown its community volunteers, guided by them, and to direct their passion. "Hide
by Hayagreeva Rao, Robert I. Sutton, David W. Hoyt Source: Stanford Graduate School of Business 30 pages. Publication Date: December 12, 2009. Prod. #: HR35-PDF-ENG

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