Key Steckleson faces his toughest challenge yet. As an experienced observer-controller at the National Training Center of the U.S. Army, Steckleson responsible for assisting managers 3rd Armored Cavalry squadron to learn from a fatal mistake in simulated combat by facilitating device after action review (AAR). AARS structured conversations about a recent experience to help units learn from both the mistakes and successes. "Hide
by Scott A. Snook, Jeremy Schneider, Robert Kaderavek Source: Harvard Business School 24 pages. Publication Date: January 5, 2004. Prod. #: 404089-PDF-ENG
