Ted Evans is the line manager at the plant of building materials in Richmond, Virginia. Over the years, Evans had experience with morale, training and development, materials handling and quality control. Elena Gates, a 27-year veteran of the company, came to see Evans with charges of both sexes and racial discrimination. She believes that she was denied due to the action of the institutional system of discrimination. Gates is the only woman of color on the line four shifts C. She approached management on several previous occasions for various problems easily resolved issues. This case challenges students to look at issues from both sides of the fence. Gates was once a friend of one of the individuals that it accuses of being disrespectful. Evans weigh issues. The case offers students the opportunity to see why people behave as they do, and get closer to what is happening in the relationship and interactions with a clearer understanding. "Hide
by Gerry Yemen, Martin N. Davidson Source: Darden School of Business 9 pages. Publication Date: March 28, 2002. Prod. #: UV3190-PDF-ENG
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