Face-to-Face Communication: Is It Really Necessary in a Digitizing World Harvard Case Solution & Analysis

Many predictions about the disappearance of the face-to-face have started to fade. While new information technologies significantly change the face of business communication, close discussions and debates are important, as evidenced by the performance of the environment and the fact that we have recently learned about social behavior. However, the possibility of abrupt changes can not be completely discounted. If technology never fails to deliver what he promised, there can be a significant shift towards digital communications. Although this is unlikely to happen in the next decade or two, in addition, it should be excluded from the scope of possibility. "Hide
by Alan R. Winger Source: Business Horizons 7 pages. Publication Date: May 15, 2005. Prod. #: BH136-PDF-ENG

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