Although we think of ourselves as being reasonable, we often make negative attributions about the intentions of other people, and to hold them responsible for any problems that arise. While we hold our positions with a high degree of certainty, or that we think we speak directly to the person involved. When and if we do share their emotionally charged assessments and theories usually do so only with the people we feel will be sympathetic to our views. These private conversations are usually held behind closed doors and rarely, if ever, not the purpose of these discussions will never know what we really think. As a result undiscussables - sometimes called the elephant in the room. " The author shows that undiscussaables can be incredibly destructive to trust the process and performance and provides three tools to help eradicate them in the workplace. "Hide
by Bill Noonan Source: Rotman School of Management, 4 pages. Publication Date: 01 May 2011. Prod. #: ROT136-PDF-ENG
