In 2003, in the middle of market chaos and company-specific obstacles, Stefano Natella was called International Head of Equity Research at Credit Suisse. Over a six-year duration, Natella executed and improved a brand-new approach for valuing equity research experts, both separately and as a cumulative device.
Natella's system, referred to as the 'Scorecard' was likewise utilized as the basis for compensating, working with, and promoting experts. Gradually, the Scorecard was fine-tuned to enable Credit Suisse to enhance its customer care efforts in a manner that taken full advantage of success for the company.
PUBLICATION DATE: January 26, 2010 PRODUCT #: 410073-HCB-ENG
This is just an excerpt. This case is about FINANCE & ACCOUNTING
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