Sanjay Kumar, CEO of Computer Associates, the investor is faced with communication problems following the introduction of the new company's business model and the accompanying change in the method used to recognize revenue. Despite the strong leadership that the new business model works effectively, share price has dropped significantly and major shareholder governance issues through a proxy contest. "Hide
by Paul M. Healy, Krishna G. Palepu Source: Harvard Business School 21 pages. Publication Date: July 17, 2002. Prod. #: 103007-PDF-ENG
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