Worried about the rise of labor costs, the age of the National Bank, NA, hired management consulting firm for commercial improvement program (PIP). Now, after one year, the potential savings in the three major sectors have been identified, but has not yet been reached. Top management shall review the proposed consultant permanent position as head of PIP. In this case, students can criticize the design and implementation of PIP and recommend next steps. This case and related materials may be used as part of workforce planning module. "Hide
by Robert D. Landel, John L. Colley, Wendy L. Enikeieff, Richard P. Allerton Source: Darden School of Business 21 pages. Publication Date: Mar 08, 2001. Prod. #: UV3428-PDF-ENG
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