Caruso's Pizza is a small, entrepreneurial restaurant chain. The case is considering extending the experimental system pizza delivery ("Express Delivery"), which includes the main innovation process - pizza production to inventory, not to order. System promises fast delivery of high quality pizza, but is as yet unproven technology. By the end of the event, the students understand that the delivery of only one and a large number of orders required to make express delivery viable. One way to achieve this large volume of orders may be one of telephone numbers -. New computerized technology "Hide
by Christopher WL Hart Source: Harvard Business School 15 pages. Publication Date: 05 May 1987. Prod. #: 687071-PDF-ENG
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