Bridging the CIO-CEO gap: It takes two to tango Harvard Case Solution & Analysis

Regardless of the growing significance of information technology (IT) in organizations, chief executive officers (CEOs) and top management teams show an alarming degree of doubt toward IT and chief information officers (CIOs). This CIO-CEO difference may be described by several factors including failure of IT to produce value, poor comprehension of IT by business executives, lack of a clear vision with respect to IT, different worldviews of business executives and technology specialists, lack of a shared vision in regard to IT, poor relationship abilities of CIOs, and criticism of IT by so called experts in the popular and academic press.

These factors stand in the way of a good CIO- CEO relationship, IT alignment with organizational goals, and development in organizational performance with the help of IT. Bridging the gap requires a set of independent and combined actions by the CIO, the CEO, as well as the entire top management team. Recommendations for CIOs and CEOs comprise communication, knowledge sharing, and developing a shared vision in relation to IT. Acquire leadership, managerial, and political abilities and CIOs are guided to concentrate on business value. CEOs educate top managers regarding IT should create a suitable reporting structure for the CIO, and raise private involvement in and support of the CIO and the IT function.

This is just an excerpt. This case is about STRATEGY & EXECUTION

PUBLICATION DATE: May 15, 2015 PRODUCT #: BH670-PDF-ENG

 

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