Bill Lancaster, the new president of the Black & Decker-Eastern Hemisphere, trying to introduce a new performance evaluation and management system development. Black & Decker is a relatively weak player in the Eastern Hemisphere and Lancaster is convinced that it must significantly increase the number and quality of managers in the region. To assist in the development process, Lancaster is considering the introduction of American designed evaluation plan development (ADP) in the region. ADP uses 360-degree feedback from peers, subordinates and managers to help staff to build management skills and increase personal responsibility. Despite a successful track record for ADP in the Black & Decker in North America, the members of top management team of Lancaster concerned that ADP will be a failure in the eastern hemisphere. They claim that the system is facing enormous cultural barriers and Lancaster flirting with disaster if it continues. "Hide
by Allen Morrison, J. Stewart Black Source: Richard Ivey School of Business Foundation 17 pages. Publication Date: Feb 05, 1998. Prod. #: 98G005-PDF-ENG
Related Case Solutions & Analyses:
Governance and Talent Management in a Professional Services Firm
The Bottom-line Benefits of Ethics Code Commitment
Lessons from Pharmaceutical Product Litigation: Merck and the Vioxx Withdrawal Cona & McDarby vs. Merck Video Supplement
ATH MicroTechnologies: Making the Numbers
Critical Competitive Strategy Issues Every Entrepreneur Should Consider Before Going into Business
The Battle of the Asian Transshipment Hubs: PSversus PTP (B)
Decision Making at the Top: The All-Star Sports Catalog Division
Fischer Francis Trees & Watts
Charles River Jazz Festival
MEDLIFE
