Australia Post: Towards the Online Economy with netPOS Harvard Case Solution & Analysis

Explores how the "old economy" of traditional postal service has changed over time and how Australia Post adapts to many pressures that threaten its very existence. With increasing acceptance of email as a means of communication, increased competition as a result of deregulation, and the voltage on service country with vast distances between settlements and low population density, Australia Post to find a solution that would ensure the long-term viability of the business. Retail sector, with its 4,000-plus points post office handled many different types on-the-counter financial transactions, including banking and utilities. The project team was established to address the fundamental question of how to structure the IT infrastructure for retailers generate future revenue streams Post. However, setting the Internet infrastructure to connect the expanded retail network, the question was whether this new infrastructure will successfully entice third parties to buy into the model. "Hide
by Rens Scheepers, Peter Viola, Pauline Ng, Ali F. Farhoomand Source: University of Hong Kong, 20 pages. Publication Date: July 4, 2003. Prod. #: HKU265-PDF-ENG

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