"The case describes the selection of an information technology (IT) product to support the businesses of 1-888-Junk-Van, a small waste-collection business based in Ontario, Canada.
Each alternative presents strengths and weaknesses, and students are left to make a decision. The IT installation challenges faced by small-scale businesses are exemplified by the case. The case underscores the general industry features and the particular operational situation that led the owner to recognize the need for IT. Such situation, as well as the specific characteristics and commercial states of every option, should serve as the main background for arriving at a decision."
PUBLICATION DATE: August 30, 2011 PRODUCT #: W11145-HCB-ENG
This is just an excerpt. This case is about TECHNOLOGY & OPERATIONS
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